Absolutely terrible company. Six months after instructing DC Law, my flat sale is still not completed. The service has been appalling, and the staff have shown a shocking lack of professionalism. Calls and emails are rarely answered. On the rare occasion you do get a response, it’s vague and unhelpful—usually just “we’re waiting for enquiries”—with no clear plan of action. Over the last two weeks, I’ve repeatedly told my case handler, Emma Hill, about the urgency of the situation, as my buyer is now close to pulling out. Yet progress remains painfully slow. I have even had to do her job for her, chasing my building’s management company for the management pack. To make matters worse, she emailed the wrong solicitors when trying to contact the management company’s representatives. More than a week ago, I spoke to Fiona Powell and Sonya asking to escalate the matter to team manager Daisy Dagnell—but I have still heard nothing. This is, without doubt, the worst experience I have ever had with any professional organisation. They are inefficient, unresponsive, uncaring, and frankly incompetent. As I write this, I am still waiting for them to get my sale over the line—time which I may not have if my buyer walks away. I don't know how they have a 4.5 star rating on Trust Pilot but I imagine a lot of those reviews are fabricated. DO NOT USE.