I was contacted some time ago advising me that my 1st mot was due on the 28th December 2024, which was then booked in for the 27th of December along with a full service as was apparently due in February 2025.]
On arriving at drive on the 27th I had pre booked a curtesy electric car for £19.99 but when it was brought out to me I was asked how far I have to go as it only had 70 miles on the range due to not being charged. This is unacceptable and I would like the cost reimbursed.for not paying for what was organised.
Then I received a call from Harry approx 2 hours later stating that they can’t do my mot as it won’t fit on there ramp! Again totally unexceptsable and this left my van without a mot, then which I had to organise with another garage to carry out.
My van has just done 24000 miles and has just turned 3 years old, when It was called in for a recall by the same garage I was informed the service needed doing every 10000 miles, hence why it was then booked in for a service at 12000 miles and 1 year old. Now they state its 25000 miles and every 2 year which I totally feel they have been dishonest and charged me for the 1st service when it was needed, leaving my van out of sync on the service scheduals. Again I would like the cost of the service reimbursed in full and compensation. My van will not be going back to a drive Vauxhall dealership in the future nor will my partners car. I I will also not be purchasing anymore vehicles from yourself and will look at taking this further if not felt with promptly.
6 months ago
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