Customer
This is an update of a 1-star review complaining partly about late delivery, but also what seemed an unfair system of rescheduling and a lack of communication or hints about how much longer it would take. I was pleasantly surprised, then, to be told it would arrive only a week after the date first promised. Fingers were crossed and it did indeed arrived on the promised day (today), and only 30 minutes after the end of the promised 4-hour time slot. The shed is not up yet, but the quality of materials is actually better than some other reviews led me to expect. It's a shiplap 6x4 from Shire, with an opening window that is - surprisingly - real glass, not perspex. The instructions are comprehensive and thorough, although the printing is not too good (it looks like cheap photocopying, most of the images being too black to see all the details). So I'm taking two stars off, partly for the instructions, but mainly for what seems a rather chaotic delivery system. I suspect this is because they offer faster delivery times than competitors, and are then not prepared for the flood of sales they get as a result (I understand covid has played a part in short staffing too). I'm happy to recommend their sheds (this one anyway), but don't bank on receiving it exactly when promised.
2 years ago
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elbec garden buildings has a 4.5 average rating from 1,175 reviews

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