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Mrs Zoe Richmond-Dixon
Delivery delayed twice. When the greenhouse arrived there was a back panel missing from the order. Me and my husband had 2 days booked off work to erect the greenhouse and then couldn’t put it up cos an integral part had been missed. Contacted them immediately, stressed we needed this ASAP. They said they’d get back in touch …. they didn’t. Rang again next day to follow up missing section. Said they’d had got in touch with manufacturer and was waiting to hear back from them. Had to insist they get in touch with them and let me know what’s happening. Never heard back from them!!!! So the greenhouse is in sections waiting to be erected and we’ve waisted 2 days off !!! FURIOUS. There seems to be no urgency or acceptance that this was there mistake and should have been even avoidable. How the hell can you miss off a back panel and send it out incomplete.
3 weeks ago
Read elbec garden buildings Reviews
elbec garden buildings has a 4.3 average rating from 2,013 reviews