My garden shed delivery date is today 10 sep 2025 was confirmed and today morning i was informed that delivery is postponed . I rang the customer services team of mercia as per email instructions from elbec garden buildings and was told that driver called in sick hence delays . I have expressed my displeasure and requested for compensation for delay as the delay has caused loss to me as i paid a private installer already and he is not available unless i pay again extra monies which is a huge loss. Mercia garden customer services team points out that i should read the fine print for any delays mentioned on their website and cannot help further and advised if i wish to cancel order then go ahead and do it with elbec garden building. overall very poor customer services and no guarantee that they will deliver what they promise neither can find any solution ,which is a shame. Already i feel that their product is going to be exactly as their customer service hence cancellation is necessary.I feel sorry for myself to have chosen this product or this company.