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Avoid, Avoid, Avoid
I purchased a potting shed in June 25. Delivered with minor faults- nails protruding, window closers not fitted correctly etc (I am in the joinery trade so was able to rectify myself) I added preservative to protect the timbers before assembly and again straight after. However the door appeared to be warped, but because I had already treated the timbers, Elbec or Shire were not interested, yet they were also saying that if you DID NOT treat it then you HAD NO GUARANTEE. It seems to me that you can't win, that either way you HAVE NO GUARANTEE. Over the next few weeks they had me jumping through hoops, sending photo's and emails, all for nothing, they had no intention of sorting out the door, they told me that this was normal as all doors warp (All doors DO NOT warp and being brand new should not) This should have been sorted. Customer service very poor Avoid Avoid Avoid.
2 weeks ago
Read elbec garden buildings Reviews
elbec garden buildings has a 4.3 average rating from 2,356 reviews