This was definitely one of the most wasteful experiences in my life— not only in money, but most definitely in time & energy. I wanted to order this old PINK phone— Sanyo SCP-2700 Sprint. I ordered an extra charger also. I paid for 3 day-shipping, and it arrived 2 days later. I would’ve been okay with that, but I PAID for 3-day shipping. I went back and forth with a man via email & phone—I even talked with USPS. There was nothing in my mailbox at all, and I would be told that it is there. I ha to go through the trouble of making a claim with the post office— but it just finally arrived later. AND THEN just when I thought all this was over— As soon as I opened the package, the phone wasn’t even the right color. It was blue.. How do they advertise a pink phone, and send the customer with a blue one? Not only that— it didn’t even come with an extra charger that I PAID FOR. At that point, I was done.. I took it to the Post Office the next day, and paid $8.14 of my OWN money— JUST to send it back. I emailed them that it would arrive on Monday, and that I wanted a full refund. I was even told that I could get a refund on the money used to send it back. “Steve” emailed back, telling me to give it 3-4 day for a full refund. I THOUGHT IT WAS FINALLY OVER. They gave me a refund alright— but they only gave me $103.50! I paid $129.58 because of the extra charger THAT IT DIDN’T EVEN COME WITH, and I only got $103.50 back. I didn’t get any refund for the the $8.14 I paid to get it shipped back to New York where it came from. I emailed them, and “Steve”replied saying that the phone was turned on— He even attached a link that led me to their policy. That’s it. I wasted 19 days of my time & energy with this company. And I lost $34.22— FOR ABSOLUTELY NOTHING. I basically paid for a crappy phone through a crappy company with crappy service— and because of that, I got crapped on. LOL I am a real person. I’m not some kind of robot or fake person— No, dude. This is real, and I should’ve done my research on this company.. I can’t believe that (right now as I see it) there are 71 complaints in the BBB. I’ll be the 72nd. Don’t let this happen to you. Don’t be the 73rd.