Rang up to dicuss my requirements and to get the marble hearth cut to the sizes that i wanted, width and depth. Delivered free and came on time. Beautiful oak fire surround and hearth and i didnt have to pay until after it was delivered and it was custom made to my measurements at no extra cost. If anything, and this isnt a criticism, maybe a little too laid back. Fantastic company and nothing is too much trouble for them. If you want an oak fires surround and hearth then this must be your first go to company. I will send photos on when i have had the chimney breast that i have built plastered.