I can't put into words just how utterly amazing this company is! A family company with the most phenomenal customer service I have ever experienced! From the very first message I sent, I knew I was in the best hands. I can?t thank Mick and Danny enough for everything they done for me. I ordered a bespoke oak beam fire surround along with a matching mirror and it is just BEAUTIFUL! I live in Edinburgh and Danny was in touch via email and phone to help me every step of the way in getting the exact colour and design that I wanted. Nothing was too much trouble! They were always there when I needed them. Danny even spoke to me over various weekends as that was easier for me. The guys even went so far as to arrange for their delivery driver, Mark, to collect a little unit from my house in Edinburgh to take it all the way back to Birmingham to make sure the fire surround and mirror were matched to the exact same colour and design that I was looking for! I just couldn?t believe the finished products! ABSOLUTELY STUNNING! A solid, chunky, oak beam fire surround and mirror finished with the most beautiful oil and wax. I couldn?t believe it when it came through the door! It was EXACTLY what I had hoped for! Their workmanship and skill is utterly phenomenal and they are just the loveliest of guys! It?s good to know that there are tradesmen like that out there and who take so much pride in their work. I can?t put into words just how happy I am with everything! From start to finish these guys have been incredible! They went above and beyond to make sure I was happy with everything and I?ve never experienced service like this before! I honestly can?t recommend these guys highly enough! Reliable, honest, trustworthy and highly skilled at what they do! ABSOLUTELY OUTSTANDING!!! A special thank you to Danny and Mick and also to Pete and Mark for all your help! You're amazing!!! Jacqui Buchan, Edinburgh|Hi Jacqueline, First of all thank you for your amazing 5 star review and you kind words which i will be passing onto the rest of the team! Here at Designer Fireplaces we have an amazing team who will do whatever it takes to make sure the customer is happy and will always give as much help as the customer needs! We want to make sure that the product you receive is up to the amazing quality that we promise! Thank you again Jacqueline for your amazing review. It has been a pleasure doing business with you!