Being a commercial customer I would not expect to run out of gas because it puts the business at risk and the jobs of my employees if I can’t trade I have run out 5 times in the last 3 months and am 2 days away from running out again. Unbelievable!! Their super telemetry system is useless or maybe it’s the people who monitor it or maybe both. If they gave me a delivery every 10 days I would never run out but they just can’t get this into their thick heads. The rep doesn’t seem to care and the customer relations department make promises the don’t keep. The whole company seems to be a disorganised shambles. Trying to get through to somebody in management is impossible. I have asked for telephone numbers or email addresses but nothing is offered. I have been with flogas for many years. It was great for the first 6 or 7 but they have hit an all time low over the last 3 I spend about £12,000 a year on gas but will be spending it with another supplier shortly