Disgusting service, disgusting customer service. I have tried to take my name off the account and put in the new owners name for 6 months. everytime I ring them they tell mr this has been sorted then still send me the bill. now new owner (3 children under 3) can not order any more gas (she has no gas left, no heating and no hot water) until I pay the bill. they will not let her pay it as her name is not on the account!!! we are going around and around in circles. and they will not change name on the account until I pay her new bill. WHAT A COMPANY!!!!!! UNBELIEVABLE 6 MONTH LATER AND STILL CAN NOT GET ANYTHING CHANGED OVER!!!! NOW THEY HAVE CANCELLED HER AUTOMATIC REFILL SENSOR ON HER TANK (WHICH IS WHY SHE HAS UNKNOWINLY RUN OUT OF GAS)