I love FRame Fox and would definitely use them again. I'm a bit of a ditherer, so wrote numerous times before making an order asking about certain aspects of the project. I was answered within 24 hours on each occassion. The hardest part of making the order was deciding on the photos I wanted to have framed. Once I had done that it was easy peasey. Such a simple effective system. From placing the order to receiving the photos it took about 10 days. I was really happy with the product and the matrix they provide for mounting the photos to the wall is fabulous. I do have to say that the frames are good, but they are just tinted pine wood. I think if I wanted frames for the lounge room I would want a better quality. The prints were good. But from what I understand its all automatic, so if you send in a dodgy print, the finished product will reflect that. A good print is printed well. But yes, I am very very happy with what I got.