watch out you're being duped, everything is a hassle, you won't get a suitable answer and you won't get 1 pair for free: you have to pay the full amount upon exchange! bought two pairs of woolen shoes with sneakerkode. Only upon arrival did I see that they are not 100% natural. The size of 1 pair was incorrect to their advice. Huge hassle to return. This was 14 days ago. My money has not yet been returned to my bank account. And I am expected to pay the full amount again for the exchange to come to me! This means I pay 3 times for 1 pair of 50% natural shoes that are very heavy for the feet and the woolen socks (s)wet!!!