The order didn’t arrive the first time - over £500 worth of goods - I had to chase them and seems the order was lost. One item had then sold out so the customer service lady had to resend the order minus that item. When the 2nd order finally arrived the Hare lamp and a plant pot had both completely smashed in transit - on inspection there was barely any packaging to protect them so not surprised. After the first order never turned up I asked for a gesture of goodwill for such an expensive order and nothing was given. Still waiting for my goods ! Absolutely disgusting treatment - shame on you Graham & Green.