I ordered 5 items, 2 of which were faulty. G&G refunded one (couldn’t offer a replacement) and sent a replacement for the other which also turned out to be faulty. Returns take weeks as you need to wait for their logistics providers to assign a slot to pick up faulty items, and then several weeks longer for a refund to be issued. I’m still hundreds of pounds out of pocket following my order in November last year. I won’t order from G&G again.
4 years ago
Graham & Green Ltd has a
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