I ordered a mirror off the website and was sent the wrong one. Emailed to say this (with screenshots of what I expecting etc) and they apologised and sent me the same (wrong) one. Emailed to say they’d sent me the wrong one twice and they said they’d talk to the warehouse. Then I got an email confirming that they’d matched the wrong photos with the product codes on the website so I had received the correct one?? but that’s not what I ordered?? Confusing communication and not helpful.
2 years ago
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