Always incredible service from this company. They have unique items that are of a high quality (...you might be able to find cheaper alternatives elsewhere, but trust me once you handle them you'll know they are an inferior product/don't last as long). Graham & Green provide genuine value for money - you pay a little extra for a quaity item that lasts. They always take great care with the packaging & items are dispatched promptly. They provide updates on the prgoress of the order (& I love the fact that their beatiful dogs appear in the catalogues & the emails!). I highly recommend them & will continue using them in the future.