The quality of the goods recieved were great but the lack of being able to have the 2 items cohesively picked up leaves your record keeping & customer services skills in question, as well as a selection of photos I ordered a canvas at the same time, when I recieved the email to say they were ready for collection I asked my son to pick up for me as I was unwell, he was given the photos only & so I had to return the next day to collect the canvas... if the photos were labled , say "item one of a two part order " and the canvas labled say "item two of a two part order" , then anyone working the Sales/collection desk" would be awear of the need to check for other parts of a package...... you might even make it stand out with a red dot, or orange tag, the possibilities are endless !!! However when i mentioned this to the young girl serving she said I wrote on the second package that photos were included.... so she was half way to figuring out how this could work..... how simple would it be to put a little indicator on BOTH items.... maybe a little gold star.... I'm sure you have managers who would be paid enough to figure this out & even perhaps train the staff in this innovative way of reduciing the time customers have to drive back & forth to your shop face