Would give this zero stars if possible. Huge rip off and no customer service whatsoever. I spoke to both Olivia and Valerie and both were pathetic, sad individuals (Valerie was a particular brand of horrible human being). I paid for a lot of expensive and quality items which they substituted for cheap subpar items. Not only that, they guaranteed my next day delivery and it got “held up”, so the chocolate covered strawberries and grapes I paid for were mouldy and inedible on arrival. When I complained they kept sending me links to their substitutions policy, despite me asking them to escalate to someone who matters, several times. By the way, the substitutions policy explicitly states that they will only substitute the odd item with items that are of equal or greater value. Nowhere does it say they will substitute ALL expensive items for cheap, lousy items. So they are happy to breach their own policies and defraud people, completely blatantly as well. Disgusting pathetic company. DO NOT USE