They completely disregarded requested shipping date. Prior to placing an order, I called and spoke with a customer service rep to ask about delivering only after a specific day ( as the people receiving the basket would be away on vacation until then). She informed me to add the request in the comment section, which I did, and added a note to leave on their back porch if no one answered on the Monday . To my surprise, I received a notification that the basket was out for delivery on the Sunday when I specifically indicated Monday. I called to ask them to hold off on delivering the order. They said that I would have to call the transport company to ask them to hold off on delivering until Monday. As this entirely their fault, they assumed no responsibility but instead put the onus on me, the client to deal with the transport company. Needless to say, the transport company can only be joined by text, and surprise, surprise , disregarded my request. End result: an expensive gift basket left on the doorstep of a home whose owners were still on vacation. Buyers beware, know that once your credit card is charged, after sales service is deplorable !