Extremely Disappointing Experience
I placed an order with Hazelton’s on February 17th, expecting delivery on February 22nd. I intentionally gave them ample time to arrange the shipment, even though their website advertises “1-day delivery.” Today is February 25th, and my order still hasn’t arrived.
The package contains perishable items—pie and cookies—so I’m now concerned they’ve spoiled. What’s worse, there’s no way to contact the courier company, and Hazelton’s customer service has been completely unhelpful. I’ve sent multiple emails, but each time, they either fail to respond or say they can’t provide a solution.
This was my first order with Hazelton’s, and it will definitely be my last. I’m sharing this review to warn other customers: their delivery promises are inaccurate, their customer service is unreliable, and overall, this is not a professional platform.
2 months ago
Hazelton's Canada has a
4.4
average rating
from
1,573
reviews