I ordered a gift basket for my son and fiancé for a housewarming and did a custom basket, I signed off in the terms and conditions stating that if they don't have a product they will substitute with equal or higher value, almost everything I picked was different and they put in at a LOWER cost, VERY DISAPPOINTING to say the least!! and the fruit I ordered was delivered with mold and had to be thrown out. I completely wasted my money and will NOT recommend this company to anyone! I called and they wanted an email with pictures which was provided to them and then said you signed off and thats to bad, even though I received much lesser value products. This company is terrible and hope this review helps other customers before they use them!