I really enjoyed my Headstrong Counselling at the start, it was a great introduction to counselling and my counsellor was really personable and nice. However, as time went on I felt I wasn't getting what I needed out of the sessions. I wanted to unpack and analyse my thought patterns but would often have sessions focused around CBT and coping mechanism, which wasn't really what I was after. I tried to prompt the sessions to talk in more details about the Why but my counsellor didn't seem to want to venture down that route so I follower her lead as opposed to fighting for what would be most worthwhile - but having never had counselling before I wasn't sure what the process was. Sessions became more a chore with me trying to think about things to talk about. I felt at times that she didn't know what to say and I understand they are in training but it wasn't very comfortable for me to navigate as I felt like she wasn't sure and didn't know of I was the one who had said too much. Counsellor also double booked and forgot multiple times, so a mixed experience.