This business is fake. It’s clearly an organised criminal gang and the police should be making arrests. 1) no business address on the website 2) no delivery and no refunds 3) no answer to emails 4) they send some make up to beauty influencers on social media platforms to make the business look more legit and trustworthy, in essence using influencers to unknowingly scam people. 5) they have people replying to complaints on Instagram and reassuring them in private messages that they will receive their orders, all the while screen shotting the private conversation and sending it to whoever is in charge of the Instagram account, at which point you will be blocked by the page 6) chances are any positive reviews you’ve seen are either by criminals involved in the scam or by genuine customers they have blackmailed to release their order ie ‘if you change your review to a positive one we will then send your order’ I hope this review helps get them arrested.