Excellent response when I needed to talk to customer service for an issue during the booking.
The car was usable but needed servicing (or at least the servicing light was on all the time). Having read previous reviews of that vehicle, it appears the issue has been ignored for some time - hence me not giving five stars. Also, the app system for opening and switching on the car isn't as seamless as it should be. It often fails, and can be hard to access where there is no mobile signal. Something that definitely needs room for improvement.
