I was cold called by a very suave and well spoken man who called himself Geoffrey and who sounded just like the actor Laurence Fox, he proceeded to sell me 3 years washing machine insurance at £19 a month for 1 year (which means they're getting two years money up front.) I saw the appalling reviews here and changed my mind. I was thankfully able to take advantage of the mandatory 14 day cooling of period and they said they would refund the first installment, I had already cancelled the direct debit. Thanks to everyone here who left an honest review because without them and myself doing a little digging I have avoided being locked into an expensive plan with a company who's cold calling pushiness and lack of scruples is quite appalling. Avoid these people at all costs and don't let them direct you to Trustpilot which only shows positive reviews.