HomeShield Direct Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend HomeShield Direct
Are you a business owner?
See Business Solutions

Write Your review

Tell us how HomeShield Direct made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Heads up guys Scam Alert, Part two Heads up guys. SCAM ALERT This morning I had a call from a guy saying he was from a company called HomeShield direct, calling about my Washing machine that was now out of warranty, he explained he had spoken to my wife and she said I deal with all that. He went on to tell me that there was a three year warranty that was on special offer this week, instead of £90 a year he could offer it at £70 per year. I terminated the call, our washing machine is 4 months old and has a 5 year warranty plan. All I am pointing this out to you guys for is that it is so easy to forget something like a washing machine or fridge and think that it might be warranty ended then pass your card or bank details to this lowlife. I contacted the seller of my machine and explained they said my 5 year warranty was in place and paid for, the price was £87 for 5 years, Hoover the makers of the machine do a similar warranty for £4 a month, so why would anyone in their right mind want to sign up to what might be a SCAM or certainly a way, way overpriced insurance when their are so much better deals in the marketplace. Got to give this outfit a heads up for trying/ Today 04/10/19 my wife and I were driving home when her phone rang it was The Scam company HomeShield Direct again, different person, they told us that the call would be recorded for training purposes, so I put my phone on record to do exactly what they were doing recording everything that was said. They went through exactly what they did yesterday just mentioning we had a washing machine, the script went on for a few minutes then my wife asked when did our warranty run out, the reply I have not got that to hand I will ask my manager, after a minute or two the girl came back telling us that we should not worry as we had only a years manufacturer warranty and that must have run out by now, my wife then was asked if there was any problem with the machine, she explained that there was a fault on the drum, she was told by reply "Not to worry" "shall we go ahead with the insurance"? the cost will be £75 per year for a 3 year contract paid up front. The girl was on the phone for a good 10 minutes (to us that is 10 minutes they cant scam someone else) My wife said she would have to check our warranty at home, we were told not to worry you can cancel if there is a problem. It was time to stick the knife into this shower of dog Poo, My wife asked where they had got the info to contact us about the machine, she was told from the manufacturer, they give us info when a machine comes to the end of its warranty. Well HomeShield Direct they do not and you did not have that information you are liars, cheats, a cowboy outfit ripping off people by telling lies over the phone, my wife told the girl our machine was 4 months old, had no problems and we had taken out a five year contract for repairs both labour and parts, the phone went quiet, the girl then had the front to ask if we had other white goods that needed insurance, not through you HomeShield Direct, you are a dodgy company a set of Scam artists, and we have all the proof to prove it now. I see you have appealed my review on Trustpilot, whatever Trustpilot decide is good with me as I have always reviewed honestly and with supporting evidence, This only one of many social media sites that I put this report on, trust me there are at least another 15 out there, you can run, but you have no where to hide."
Helpful Report
Posted 5 days ago
Are you HomeShield Direct? Gain access to your dashboard so you can reply to this review. Get Access
HomeShield Direct is rated 1.00 based on 1 reviews