“Brilliant. really happy with everything and I wouldnt very rarely go onto a review site but the young lady on the phone made me feel at ease from the start of the conversation.”
“The tumble dryer stopped working so I called HomeShield. They were very polite and so willing to help. They had an engineer with me that very same day, and he repaired the tumble dryer within half an hour. I would totally recommend HomeShield Direct to all. Best thing I have ever done getting all my white goods insured with them.”
“not like my usual reviews but I was surprised at how quickly I managed to get a replacement for my fridge when it broke down. quick to get hold of the customer services, so yea, all in all good”
“Great to have products cover by Homeshield. Helpful and considerate on the phone offering reasonable level of payment for those of us on fixed incomes.”
“Got a call from Homeshield direct the young lady was really helpful and really explained to me the exact details of the extended cover on both my washing machine and washer dryer. I did call customer service the next day and got through pretty quickly for an update on when the paper work would arrive. terms came through a few days later and everything that was spoken about on the phone was covered. happy with the cover but most of all that everything that i needed to know was explained.”
“The person I spoke to explaining much more clearly how this would work and was able to arrange a payment plan that suited me. Peace of mind if anything goes wrong with my appliance and at a fair price - thank you
Jean”
“I had TV Insurance I took last year . My TV was accidentally damaged & I called them they told me My TV accidentally damaged not covered. When took insurance they said is fine & no paperwork properly they give me . I cancelled my insurance & never ever take any product from Homeshild .They are Scam be careful everyone .”
“Superb experience. Excellent company with professional and very helpful staff. Policy set up quickly and efficiently via phone with immediate confirmation emails. Protection plan details received through the post within 3 days. Fingers crossed I won’t have to call them out but I’m assured that my machine will be looked after if I do. Certainly given me peace of mind. Well done Homeshield Direct!”
“Very efficient and concise admin and plan appears excellent value. Have not had to call on their services so far but if it is dealt with as quickly and efficiently as everything has been to date I will be very happy.”
