I was cold called by Rebecca yesterday and she went through a protection plan for white goods with me. She was very thorough and left me to make a decision about whether to take out the plan. I'm currently insured with Domestic and General but as they keep putting the cost up every year I was looking for another company to insure my white goods with. Rebecca called me back today and went through the plan with me again, she even got me a discount on the cost of insuring three products. So I have taken out the plan and will cancel my plan with Domestic and General forthwith. Thank you Rebecca for all your help, and for doing a brilliant job, you couldn't have been any more helpful.