I have had exactly the same calls, as others, lots of them!!! stating my washing machine warranty was due to expire & they could do me a great deal, £19 a month for 2 years, I explained I was recovering from spinal surgery & I didn't want to do this as this time, the man kept going on telling me it won't take long & then they would leave me recover, stupidly I agreed & gave my details just to get rid of him. I received all the paperwork from 'Homeshield Direct' a couple of weeks ago, policy number on the paperwork too!!. Have since spoken to my son who had mentioned the policy was due for renewal & said I had sorted it out, he went nuts, said it was with Domestic & General & was only £6 a month!! I've cancelled the direct debit but the paper work starts I had a 14 day cooling off period from date of policy which has obviously run out now.... Will have to wait & see what happens next.