No Stars ... just had a call from them.. extremely polite at all time.. they knew my name and details of my washing machine like many others.. £76 4 3yrs cover 2 good to be true.. as I refused to give them my bank sort code etc.. very cleverly asked for ..passed me on to a manager.. who gave me the same details etc kept calling me ‘My Love’ i let her carry on.. then said I had to give her my bank details so They could have the direct debit authorised by my bank.. I said send me the detail and I will sort it out with my Bank.. mgr went we still need them as the bank will contact me to authorise it.. I said u do know How direct debits work.. she kept calling me My Love.. I replied back Your Very Very Unprofessional calling me That.. her reply was it’s to make you feel comfortable.. I replied it’s NOT working and I Still would not given U my back details... then I hung up!! Soon enough I’ve received an email from them very professionally constructed... Please Please Do Not let these people Scam You!!