My elderly father was 'sold' an additional policy for £516 to cover two ancient televisions, after someone phoned and asked if he'd like to add anything to his existing policy. He believed this was free of charge until he received a letter confirming they had taken the money. Despite phone calls, emails and sending a certified copy of our power of attorney document (later told it was the wrong address, despite being the address on the website) have still to receive an apology or refund.
4 years ago
HomeShield Direct has a
2.3
average rating
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109
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