Item was slow for dispatch then the courier delivered to the wrong address.
Contacted the company and were slow to respond to my missing parcel. Then asked if I could go and pick it up.
There has been no response since.
No offer to resend or refund, very poor customer service, however they are very good at sending sales emails everyday.
4 months ago
Jaques of London has a
4.6
average rating
from
444
reviews
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