“Brilliant website- easy to navigate, lots of beautiful wooden traditional toys to choose from and came perfectly packaged for Christmas. Thank you- definitely will be purchasing again in the future!”
“Lovely toy aeroplane, the people and the luggage are so cute and no plastic! It is very well made, quality materials and all in a lovely box with a ribbon. Very quick pick and delivery. Would definitely recommend.”
“Item was slow for dispatch then the courier delivered to the wrong address.
Contacted the company and were slow to respond to my missing parcel. Then asked if I could go and pick it up.
There has been no response since.
No offer to resend or refund, very poor customer service, however they are very good at sending sales emails everyday.”
“From ordering to delivery service was great , item was as described , more than happy to shop here again as previously shopped here before,... great quality items .”
“You can always depend on Jacques to supply excellent toys for children. Although I bought these items for Christmas and they haven't yet been gifted, I know that my niece and nephew will absolutely love them. Gifts are also, as usual, beautifully packaged. Thank you!”
“Ease of ordering & speedy delivery. Parcel very nicely packaged. Unable to comment on its contents as it's for a birthday present just before Christmas”
“The toys I ordered are solid, sustainable and look attractive. They are packaged beautifully. I had to contact Jacques about an issue and had excellent customer service.”
“I've purchased many items from this company this year for Christmas presents for my grandsons 2 and 5. They beautifully wrapped and are well made. These toys are made to last. Excellent value for money. I will continue to purchase from JAQUES in the future.”
“Great products and wrapped ready for gifting when it arrives which is great and very good quality wrapping presentation. Makes great birthday and Christmas presents.
Great customer service who fix anything that just isn't quite right very quickly. Highly recommended.”
