“Great company to deal with! Lovely brochure to see what you are getting! Packaging fantastic! They toys are so well made! Have now had 2 orders both delivered quickly! 😀”
“I have been buying these toys for years. I tell everyone about them. They are innovative, traditional, sturdy, fun and educational too. They are beautifully wrapped. The kids love them. The fact they are wooden makes them kind to the planet - and protects the environment of the recipients; safeguarding their future.”
“Unfortunately I am unable to give a positive review about my purchase of Happy Horse House,which would be a present for my godchild,as it has not been delivered by Jaques of London chosen courier,very disappointed.”
“Saw advert on social media for these beautiful toys & ordered.
Really traditional toys which is what I was looking for.
Quick delivery & well presented”
Thank you for your feedback, and we're sorry to hear you were disappointed with the delivery timing.
Our standard delivery service operates on a 3–6 working day timeframe from the date of order processing, and we're pleased to confirm your parcel was successfully delivered within this window. However, we completely understand how frustrating any delay can feel, especially when you’re eagerly awaiting a delivery.
For future orders, we do offer an express shipping option at checkout for customers who require their items more urgently.
Kind regards,
Jaques of London Customer Service Team
“Jacques of London has an excellent range of good quality wooden toys, at affordable prices at this time of the year. Thanks!!
I've stocked up on several toys as gifts.”
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