To be honest I was happy with the discount but not how long it took for me to get the product I ordered. I ordered it on December 26th and on January 9th I contacted you because I hadn't heard anything back. I got a response back on January 10th that you had contacted my vet several times with no response. Why didn't you contact me and let me know that? As soon as you told me that I immediately contacted my vet and they found your requests and approved it. January 13th you sent it out and we received it on the 19th. My point is that my dog went almost 1 month without her allergy medicine because no one communicated with me, and now she is suffering from it. I understand it was the holidays but if I hadn't contacted you what would have happened?