“The order process was smooth and quick. We received our pet's meds in less than a week! It came in a cute box including a bandana for my dog plus a hand-written note, which I really appreciate these days! It shows that they care. I will definitely use them again (In fact, just ordered meds for my cats too!) Thank you.”
“Your packaging is nice but your prices are outrageous. Thought I was getting a pack of 3 flee meds for $70 and only got a single pack for the same price as I usually pay for three. My bad for not looking closer at the description but charging $35 for one flee pill is outrageous. Will never buy from you again.”
“Excellent customer service and shipping is pretty quick. My main issue was with auto ship. There is no email notification that your auto ship is coming up or when it is filled or shipped. I realized it shipped when I saw the charge on my credit card and by then it's too late if product isn't needed yet.”
“I was skeptical because I always use Chewy. Chewy was out of a product I must have for my cat. I saw Koala on Facebook, did some research and decided to order. The experience was great! Fast shipping, no problems, great communication!”
“I have been getting my dog’s parasite prevention meds with Koala for two years. The process is always worry-free, Koala communicates with me with every steps, shipping is fast, the packaging is aesthetically pleasing and secure, very reliable pharmacy service for my dog!”
“Wen have found out that with Koala the price is cheaper. Also we ordered the NexGard Medium for our dog and received it within a few days. Also our dog likes the flavor of the tablets.”
