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Koala Health Reviews

4.6 Rating 15,779 Reviews
91 %
of reviewers recommend Koala Health
Koala Health 5 star review on 11th October 2025
Cynthia B
Koala Health 5 star review on 18th September 2025
Frank M
Koala Health 5 star review on 12th September 2025
Toni S
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 23rd August 2025
Toni M
Koala Health 5 star review on 23rd August 2025
Toni M
128
Anonymous
Anonymous  // 01/01/2019
Great customer service. Packages arrive with crushed outer boxes. Not a problem (but FYI). Prices are high, but I have not elected to switching at this time.
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(Boston, 02111) -
A slight confusion regarding my dogs meds was corrected so quickly and the meds arrived so fast.
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(Boston, 02111) -
Changed the price after order placed from 67 .00 to 94.00 Changed pets clinic after order placed against my input on web site Prescription Dr's clinic no where to be found? Disaster. Past orders were lots cheaper with no coupon code . Now higher prices then all vet clinics? Makes no sense.
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EVERY THING WENT WELL WITH GETTING SET UP AND GETTING sHOTZZ MEDS EXCEPT FOR ONE THING YOU DROPPED PART OF MY ADDRESS FOR SENDING ME HER SCRIPTS YOU LEFT OFF MY SPACE NUMBER (SPACE 65 AND IF IT WAS NOT FOR THE MAIL DELIVERY PERSON KNOWING ME PERSONALLY, SHOTZZ WOULD NOT HAVE RECEIVED HER MUCH NEEDED MEDS. I WOULD THINK THAT WITH SOMETHING SO IMPORTANT YOU WOULD DOUBLE CHECK SOMETHING LIKE THAT, I HOPE THAT THIS IS ENOUGH NOTIFICATION FOR YOU TO MAKE THIS CORRECTION, IF NOT PLEASE CONTACT ME ASAP SINCE I WILL BE ATTEMPTING TO GET REFILLS SHORTLY , IF YOU NEED MORE PLEASE CONTACT ME OR CALL ME @ 775-848-7411
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NO MEDS INSIDE THE BOX!! 605 206 1898
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Koala is great to do business with. Customer care agents are always so pleasant and helpful.
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(Boston, 02111) -
Very helpful in getting our puppy his meds! Thanks so much! 🩷🐶🩷
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It takes too long to received my dog's insulin, and many times my order doesn't show up in my Vet's que to approve. I always have to call them to approve it, or they have to call you guys to find the order. I make sure my account IS connected to Rosecrans Veternary Clinic, but it still takes a long time. Also, my orders have been delivered to the wrong address many times. It's much easier to get the Vetsulin at Costco. And $25 cheaper.
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Always easy to order and very efficient delivery
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Please discontenue auto refill of my dogs meds. service is good just want to stop auto refill
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(Boston, 02111) -
I just started usuing your servcrs. Can not rate you at this time. Chck back with me at a later date.
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It’s great to get my dogs meds through the mail quickly but you give a great price then the next orders are over double what I paid. Not good at all!!
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Delivery is always on time. No mistakes
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Shipping fast
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Friendly and supportive.
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(Boston, 02111) -
I had to contact Customer Services and Logan was amazing in helping me.
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(Boston, 02111) -
It was easy to order and shipped to my home quickly.
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Very helpful customer service staff
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(Boston, 02111) -
Easy to deal with, good customer service.
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(Boston, 02111) -
My poor dog had awful diarrhea and didn’t eat for a day after taking it once :(
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Koala Health is rated 4.6 based on 15,779 reviews