“I had the very best experience with this company.
The gals who helped me were both professional.
My package arrived fast, and I look forward to my continuing relationship with with this company”
“Please ski next bottle of nephrodyl, because I have two bottles I didn’t open yet..
Thank you..
Please confirm with me..
Sydsyd2256@aol.com thank you”
“Very unprofessional, I placed an order with my address and they didn’t add the apartment number and the order was returned twice by the post office for missing apartment number even though I called after the first return and told them to add it.”
“I was under the understanding that if I subscribed, I would get $40 off my order!!
I did not receive the $40 off and was charged over $200, I will no longer be ordering from Koala!
I did call but I was told it was only for my initial order but that is not what I had read!
Goodbye Koala!😡”
“I appreciate your getting Sophie's medication mailed out to me as soon as possible. I appreciated the $30 discount that you gave me. Being on set income that helps a lot. Hopefully I can get another discount upon renewal.”
“Holy packaging waste, Batman! Every single pill comes individually wrapped, time stamped, labeled and incredibly over packaged. There doesn't seem to be an option to recieve a good ol' regular bottle of medication. This takes up entrirely too much space on my counter, and even more in the landfill. Takes 3 times as long to ship as other online pet pharmacies, probably because they are individually stamping the pets name on every pill and blister pack. Utterly unnecessary.”
“Absolutely fantastic experience! Packaging was awesome and easy to open. Loved how secure and neat everything inside was! Thankful for this collaboration with our vet”
“Koala has been a blessing to me and Bella. I am 71 and disabled and she is 17. Having her needed meds delivered straight to our mailbox is wonderful. Koalas customer service people are so nice and willing to help in every way they can. Thank you Koala.”
“Had trouble figuring out how to set up & order for our cats. Called, got great help, meds came very promptly! The gal who answered the phone was kind, courteous & very helpful.”
