“Excellent and caring response when contacting Koala Health/speaking to Customer Representative 'Logan' by phone to order, confirm prescription, and ship same.”
“I checked Chewy to see if your prices were comparable. They are for only once purchase.
I don't like the extra use of paper envelope to hold dog vet drug info.”
“I wish your website worked better, even though your phone customer service is excellent. When I registered and prepared an order it was impossible to enter both my veterinary hospital and my pet. Now when I log into my account and click on anything, it kicks me out of my login.”
“Excellent service! My prescription was declined from my Vet because they hadn’t seen my dog for her wellness exam. Koala held my order (with great coupon discount) and as soon as it was approved by the Vet-they shipped it to me!
Very fast and friendly service.
Thank you”
“Koala Health was the only place we could find Purina Pro Plan Hydra Care for our cat. This was being discontinued and rebranded. Koala Health was able to get the new product very quickly and even gave me the original pricing which was about half the new cost. They also have excellent customer service.”
“Orders have arrived in a very, very timely manner. Questions - easy to talk to personnel, very friendly, knowledgeable and helpful. Wish all business were this way.”
