“My last order for my dogs medication was lost in the United States Postal Service system. After I had gone to my post office for the second time with no updates as to where it was, I called Koala and explained the situation and they mailed another order out via UPS that day free of charge.”
“Somehow, my scheduled cat food delivery got canceled or lost in the shuffle. When I called the representative was super nice and got the cat food to me very quickly.”
“So easy and convenient. Love the welcome note and packaging. Large print of my dog’s names on their prescription box really helps. Another convenience.
The sweet bandanas and picture offer to submit is awesome. I can’t wait to send my babies photos in.
Thanks Koala!🐨”
“This was the first time ordering Charlie's meds. which he doesn't need every day.
Thanks for sorting it out.
His meds were delivered fast.
For the first time ordering, I was pleased with the service.
Thanks”
“Took a long time to receive my order. I want to cancel my subscription for this medication. I won't be needing this medication any longer. Thank you. Do not send me another order.”
“I really really appreciate the ease of getting my dog’s arthritis medication with Koala. I don’t have to do a thing , I receive emails to let me know when an order is being processed. It’s perfect!!”
“I never knew that ordering meds from a pharmacy could be fun! Ordering was easy, shipping was fast, and I had a big smile on my face as I read the personal handwritten note welcoming me and my dog. And what a surprise to find the cute bandana included with my order...”
“Koala Health is absolutely amazing. First, the pricing is much more afforable than at my vet's office. Second, everyone that works there has been kind and helpful every time I have interacted with them.”
“I usually order online but did t have access to my computer. I phoned a rep and she took my order over the phone . They are alway so nice and helpful ! Orders come in very quickly”