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Koala Health Reviews

4.6 Rating 15,782 Reviews
91 %
of reviewers recommend Koala Health
Koala Health 5 star review on 11th October 2025
Cynthia B
Koala Health 5 star review on 18th September 2025
Frank M
Koala Health 5 star review on 12th September 2025
Toni S
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 23rd August 2025
Toni M
Koala Health 5 star review on 23rd August 2025
Toni M
128
Anonymous
Anonymous  // 01/01/2019
Fast shipping, included a toy for my baby. Thank you so much.
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I started this order on September 4 and did not receive my prescription until September 20 even with two or three days getting back-and-forth with each other. That is just too long to wait for my pets medicine.
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(Boston, 02111) -
You have been great recently- Some late deliveries in the past which we’ve not experienced as of late. Very appreciated. Thank you, Koda & his human
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Very nice and convenient. Going to enjoy
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(Boston, 02111) -
They rescheduled shipping Odie's medication until the vet visit was completed and shipped it promptly once they had the prescription
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(Boston, 02111) -
We are first-time users and we are very happy about the service.
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Amazing service and delivery
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Fast delivery and packaging with care. CS was really helpful
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The shipping time is quite long so please overlap meds like inhalers by 1 additional week to accommodate the variance on how long shipping takes.
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Great service
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(Boston, 02111) -
easy to purchase. a bit too expensive
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(Boston, 02111) -
Fast delivery for my pets meds..Great prices compared to other companies.
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(Boston, 02111) -
Happy to have found out about Koala Health.
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Great service; great discounts; fast, reliable shipping
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I love the thought behind my vet partnering with Koala to streamline prescriptions but the delay in getting refills and the huge price difference in cost is forcing me to seek veterinary care elsewhere. Koala can definitely reduce their costs by reducing the packaging fluff instead of passing their costs on to the consumer.
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(Boston, 02111) -
Our dog's medication was delayed for 9 days due to misscommunication from our vet and Koala. Koala had a question about the dosage, but I was never contacted. It took me to call them and inquire before the mistake was even acted on. Our dog went 3 days with half the med and 2 days totally without it.
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Loved the startup discount. customer service was great and friendly. Would have appreciated more info on delivery date.
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(Boston, 02111) -
ships every six months no need for me to order
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(Boston, 02111) -
Finally, a more personal experience for my pet.
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(Boston, 02111) -
Koala was very thorough in making sure my pet had the right medicine. Customer service was excellent
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Koala Health is rated 4.6 based on 15,782 reviews