“This is my first time ordering from Koala. I purchased Seresto flea and tick collars for my dog. The sale price was much better than purchasing from our vet. It arrived fairly quickly, however, the box was empty. I called and left a message (it was Saturday and they weren't working) and I received an email Monday morning saying they sent another one to us. This one arrived in an envelop that seals much better than the box. It arrived on Thursday. I'm pleased with their responsiveness and the price. I will order again.”
“Excellent customer service any time I’ve had to call. Love the convenience of Bailey’s daily medication being shipped to me on schedule. Great value as well.”
“I was very pleased by your great service.
First, before ship the one-year supply. Your company sent an email to let me know the product will be expired in Feb 2026 and asked to change the quantity.
Second, when I received the package I was surprised each box wrapped with papers. How thoughtful it is!
Third, from all online pets pharmacy stores, your price is the lowest one without subscription.
I will definitely continue to order from you.
Much appreciated ~”
