“Soft envelope does not protect the contents in side. The box was completely smashed. I would strongly suggest looking at repackaging for protection of prescriptions. This is the second time that packaging has not protected the prescription. Questioning whether I will purchase from Koala again.”
“At first Koala Health was great. The medicines were delivered promptly with no issue, but lately it has taken longer and longer to get my dogs' meds. I have it on automatic delivery but have been running out due to the delays and that is not safe for my animals.”
“Every year it is very easy to get my dog's heart medication. It is just a phone call and they contact my veteranian for approval. The medication was at my house in less than a week from the first phone call.”
