I think selling medication that expires in 30 days is a bad business model. Your logistics team may want to order less inventory because clearly your product is sitting on the shelves way too long. I spend a lot of money on my dog’s wellness and had an interest in your pet care box program. But, I don’t now after being transferred to three people (two were managers) who kept repeating the same thing - that it’s not expired. Technically, it’s not but its not common practice for pharmacies to sells meds that close to expiration. You know that and so do I. I don’t think your company is fully committed to ensuring customer satisfaction as your website states. This first experience will be my last. I’ve been a business owner for 28 years. Friendly advice - customer complaints can sometimes be subjective and maybe not hard facts (like a product that expires in a month). If you truly want to grow your business, learn to be understanding with your customer’s concerns (especially when it’s a medication for their animal that they love and care for!) and you’ll retain them for life. The cost you would have spent to send me a newer prescription would have paled in comparison to the thousands I would have spent with your company.