3 different prices quoted - online, on the phone, and on my emailed order confirmation. I even asked the lady on the phone to verify the cost, as I'd received conflicting information. She assured me the amount would be the same as my emailed order confirmation. However, the next day, I checked my bank and the transaction was different than any other price I'd seen. The prices were very close to each other, so this didn't cause "damage" per se, but I would've appreciated factual information from at least one of the 3 sources of information (if not all of them). I lost trust in Koala Health's ability to charge me the correct price.