Order placed and got no update for 10 days re shipping. Called and found out it was out of stock but was not notified. Product shipped immediately that day. Poor communication, and I don’t believe it was out of stock coz it shipped out the day I called. I think order forgotten. Found out from the rep that most processes including updates on shipping are manual. Pls automate and get consistent. Love your service otherwise.
5 months ago
Koala Health has a
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