I had very poor experience with Koala. I placed my order on 04-08-25. Shipping label was never created until 04-15-25. In the meantime, I ran out of Optimune. Because I was out of Optimune, I called my vet and reordered through Chewy. Chewy shipped and delivered within 3 days via fed ex. I never received my order from Koala until 04-22-25. 14 days to receive an order from Koala and only 3 days for the same product from Chewy is unacceptable. Not sure if free gift or Optimune held up my order from Koala.
3 weeks ago
Koala Health has a
4.7
average rating
from
14,346
reviews
