Absolutely horrific experience. I’ve now asked four or five times for an update on the status of my order. The order of a stick and shin guards has never been received. I ordered well over a week ago and ordered express shipping. My first follow up asking for an update on status of the order received a response from Andrew Reid Dick asking “how would you like me to help with this?“ - how you can help is wry explicitly set out in my email asking for an update on status of my order and if it had been shipped. I responded saying just that. I have now had to waste my time following up multiple other times with no response. I have not been told if the order has been shipped. I don’t know why I paid for express shipping. One of my emails I asked for the order to be cancelled and a refund received. No response to that. You try support Australian but then you get this type of customer service. Furious with these absolute muppets masquerading as a business that has customers. What a joke.