I placed an order on 22 Sep with this website for my nephews birthday gift. When the package arrived there were 2 cards missing. I initially called the company and then emailed my sales receipt to confirm the order. I was told the matter would be investigated. On chasing the matter up I was advised on 22 Oct that the cards had been placed in the package and for me to recheck. I emailed back to say I had checked the package on delivery and that the cards were not there. To date I have not had a response or a satisfactory outcome. The customer service is shocking. Emails are either ignored or there is such a delay in any response. I have paid for items that were never received. I am extremely dissatisfied with the service provided and lack of resolution. I would never use this company again.