There are some real failures in retrieval and filing - and I've tested it. For retrieval, I open the search window and type in a known "Subject" or the "Search Terms" (it happens with both), and the email does not show up in the results literally nothing shows in the results. Folks in my office work on 3-5 projects at a time, but I work on all of the 150+ and I always put the project name in the subject line for all communication (copy and paste it in the email subject line from my project list) yet, I can never find anything by looking in all emails from "Subject" or "Search Terms". I have to go directly to the location folder (that it should be in) and search by "from: my name". to find the emails. But the failure happens if that is not helpful at all if I have filed it in the wrong location. If I have filed it in the wrong project, I will never find it again unless by accident. For filing, it is not nearly intuitive enough. Like I stated earlier, My emails all have the project name in the subject line, copied and pasted from our project list for 100% accuracy. Yet the intuitive filing suggestions rarely ever suggest it. The top 5 email storage locations suggested are the filing locations that I've used with the individual that I am emailing. If all my "1234 Acme project" always is filed in "1234 Acme project" then why are the suggestions never "1234 Acme project"? I always have to go to "More locations and options" type in the preferred location name and file. Honestly, I think this takes way more time for me than the "rules" method I used that is built into Outlook. For the folks in the office that are working on 5 projects, I think this is fine. I absolutely love the idea because being cc'd on emails is often forgotten so I can go into the location files and search for items I'm missing without bothering project managers, but for me, it is a lot of effort and when I need to retrieve things, it is a lot of headache.