Honestly the worst company ever! I was alsed to upload proof documents which I did many time through their website. I thought everything was fine because I never heard back. Then July 10th they sent me an email to upload proof documents again be 3pm. I uploaded all the documents again at 8am and received an email thanking me for uploading my documents.i sent a message through the app asking if they received my documents and they never answered me. 4pm comes around and I get an email saying my policy was canceled because my documents were not uploaded in time. Now I am stuck here scrambling for insurance. I tried to use a compare site to get an alternative insurance but now the only insurance quotes I am getting are over 350 per month because they recorded that my insurance was canceled... Bare in mind I was paying 90 pounds per month with marshmallow and only chose then because they were the cheapest... I believe that this company is a complete scam and just out to get money and will cancel your policy for no good reason as others have meantioned in other reviews. If I could give 0 stars I would!