My experience with Marshmallow Insurance has been a right nightmare. Every time I needed to make even the tiniest change to my policy, they had their hand out, demanding more dosh. It felt like they were just out to nickel and dime me at every turn. The customer service was particularly dire, with a representative named Gabby standing out for all the wrong reasons. Her manner was downright aggressive, making threats over money which left me feeling proper stressed. The whole ordeal has been so distressing that it’s taken a toll on my mental health, and I’m now on medication because of it. It’s clear that Marshmallow Insurance prioritises profit over providing decent service. Instead of helping their customers, they seem more interested in squeezing every last penny out of them. This kind of behaviour is simply unacceptable, and it’s shocking that a company can operate in such a shoddy manner. For anyone considering Marshmallow Insurance, I’d strongly recommend giving them a wide berth. There are plenty of other insurers out there who won't leave you feeling fleeced and frazzled. My advice: steer clear and save yourself the aggravation. Marshmallow Insurance has been nothing but a source of grief and financial strain for me.